All right now, from the top: 1) my name is not "Applicant," 2) if you did not have a clue what to do with documents that you requested, such as the original certificates for my degrees, why did you ask for them?, 3) are you aware of the trust that is placed in you when people send valuable personal documents, and what is implied by your cavalier attitude toward that trust?, 4) is there special training a person can undergo to achieve a level of incompetence so monumental?Dear Applicant
Your letter and original documents have been returned to us undelivered.
We are having trouble sending these out to you as the package is so big.
Would it be possible for you to arrange a courier to collect these? We will hold them here until we receive a response from you.
[name mercifully redacted by me]
Home office follies: They never end!
Hey, remember those documents and that letter the good folks in Sheffield wanted me to wait twelve weeks to receive back? Here I get this message from them that says: