2007-10-03

Home office follies: They never end!

Hey, remember those documents and that letter the good folks in Sheffield wanted me to wait twelve weeks to receive back? Here I get this message from them that says:
Dear Applicant

Your letter and original documents have been returned to us undelivered.
We are having trouble sending these out to you as the package is so big.

Would it be possible for you to arrange a courier to collect these? We will hold them here until we receive a response from you.

Kind Regards
[name mercifully redacted by me]
HSMP Team
All right now, from the top: 1) my name is not "Applicant," 2) if you did not have a clue what to do with documents that you requested, such as the original certificates for my degrees, why did you ask for them?, 3) are you aware of the trust that is placed in you when people send valuable personal documents, and what is implied by your cavalier attitude toward that trust?, 4) is there special training a person can undergo to achieve a level of incompetence so monumental?

5 comments:

Yakima_Gulag said...

Oj those English, they make all the Balkans countries look...well EFFICIENT !!! By all means arrange for a courier! There are many good legal courier firms out there.

Eric Gordy said...

Yeah, I asked the people at my new job to arrange to have it brought over. This is actually better, since it means I do not have to transport the stuff to London.

Catherine said...

Wonder if they're related to the person at my bank who couriered out an invisible second copy of the new card I was supposed to pick up at the branch this morning...

Owen said...

Applicant is a nice general term - no need to link a specific identity to a specific bundle.

Anonymous said...

The Immigration and Nationality Department is a world apart and the Sheffield Office a world apart within the IND...