This breaks my heart. A serial robber in Zagreb was caught after 26 robberies because police were able to identify him by his very cordial language. According to the Associated Press:
The 25-year-old man called the people in the stores ``honey'' or ``kitten,'' and told them: ``You are very dear,'' ``This is a tiny little robbery'' and ``Take some of the money yourself, babe.''
Turns out the fellow wasn't even armed. The whole "civility in public discourse" business must be nothing but lip service.